Tracking order

Order Tracking Information

Order Confirmation: After placing your order, you'll receive an email confirmation containing your order details and estimated delivery timeline.
Processing Time: Most orders are processed within 1-3 business days. During peak seasons, processing may take slightly longer.
Shipping Notification: Once your order ships, you'll receive a shipping confirmation email with your tracking number and carrier information.
Tracking Your Package: Use the provided tracking number to monitor your shipment's progress.

We recommend using the following reliable third-party tracking service to monitor your shipment:

A global package tracking platform that supports most international carriers:

17Track provides detailed information including current location, transit history, and estimated delivery date.

When will I receive my tracking number?: Tracking numbers are typically provided within 1-3 business days after your order is processed and shipped.
Why isn't my tracking information updating?: Some carriers may take 24-48 hours to update their systems. If no updates appear after 3 business days, please contact our customer service.
What if my package shows as delivered but I haven't received it?: First check with neighbors or your building management. If still missing, contact us immediately with your order details.

For any questions about your order status, please use our contact form. Include your order number and tracking information for faster assistance.